Privacy Policy

CERATEC's policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, CERATEC's policies and procedures are subject to change.

In the course of serving its customers, CERATEC acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information - such as the customer's name, address, telephone number, and credit card data - is provided to CERATEC by its customers in order to establish service. Other information - such as the customer's account status, choice of services, and customer logs - is created and maintained by CERATEC in the normal course of providing service. In addition, CERATEC may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Data Security

CERATEC will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of CERATEC, its partners, its employees and other customers of CERATEC's services. To protect the loss, misuse, and alteration of information that is collected from customers, CERATEC has appropriate physical, electronic, and managerial procedures in place.

Disclosure of customer information

CERATEC will not otherwise disclose its customers' personal and account information unless CERATEC has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of CERATEC, CERATEC's customers, or others, or where CERATEC has a good faith belief that the law requires such disclosure.

CERATEC also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that CERATEC stores or transmits for its customers. The circumstances under which CERATEC will disclose such electronic customer communications are when:

It is necessary in order to provide service to the customer;
It is necessary to protect the legitimate interests of CERATEC and its customers;
It is required to cooperate with interception orders, warrants, or other legal process that CERATEC determines in its sole discretion to be valid and enforceable; and
It is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by CERATEC and appear to pertain to the commission of a crime.
CERATEC disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. CERATEC will, however, review, delete or block access to communications that may harm CERATEC, its customers or third parties. The grounds on which CERATEC may take such action include, but are not limited to, actual or potential violations of CERATEC's Acceptable Use Policy.