Smarter sites - more customers

Will I be able to access my domain name with or without the WWW?

Yes, you will be able to access the domain name with or without the WWW in front. For example, you could access the domain name "yourdomain.com" by going to "www.yourdomain.com" as well as "yourdomain.com".

Do you offer dial-up internet access?

No, you will need to connect to your web site through your local ISP.

Do you offer web page design services?

Yes, we offer several packages and templets.

Where can I check domain name availability?

You can at our Domain Registration page. We register COM, NET, ORG, INFO, BIZ and US domains as low as $9.95 a year.

Do you handle domain registration?

We register COM, NET, ORG, INFO, BIZ and US domains as low as $9.95 a year. The service we use is fully accredited by ICAN.

Can I transfer existing domain name to your services?

Yes. When you place an order, be sure to specify that you are requesting a transfer and not a new domain. You should keep the service at the present site while waiting for Network Solutions to complete the transfer. We will provide you with a static IP address so you can begin using your site on our server right away.

How do I get a domain name?

You can select and register your domain name at our Domain Registration page. We register COM, NET, ORG, INFO, BIZ and US domains as low as $9.95 a year.

Will you do the domain name registration for me?

Yes, we're happy to do it. If you have any problem feel free to email or call us and we'll walk you through the process.

How long does it take before my domain name is active?

Once your account has been activated your domain should start responding within 12-24 hours.

How do I transfer files to my web site ?

Files must be transferred to the web server via File Transport Protocol (FTP). CuteFTP is VERY easy to use, and has a very intuitive, easy to use interface. The lower left panel is YOUR COMPUTER - the lower right panel is THE REMOTE SITE - in this instance, your FTP site. Everything is drop and drag - to upload, drag the appropriate file from the left panel to the right panel. To download a file on the remote server, simply reverse the process - drag the file on the remote server - lower right hand panel - over to the lower left panel. Easy!

Will I have unlimited access to update my pages ?

You have unlimited access via FTP to your site over the Internet 24 hours a day, 7 days a week. You can "upload" files to your site - in other words, transfer files from your computer to one of our web servers on the Internet - and you can also "download" files from your site - in other words, transfer files from your site on our web servers, to your computer.

Can multiple domains point to the same HTML files ?

Yes, you can stack additional domain names to your account for a one time $10
setup fee per domain. Domain name stacking means we add the domain onto
your existing domain name. This is generally used for example when you want
.com .net and .org of the same domain name to resolve to the same location.

Can I use my account for commercial purposes ?

Yes, you can use your account for commercial purposes. The World Wide Web has become a most efficient and cost-effective means of making information available to the users of the Internet community. If desired, secure server is available which provides an environment whereby payment information (such as a credit card number) can be transmitted from web browser to web server in an encrypted mode.

Do you host other domain extensions besides .Com .Net or .Org?

Yes, we host ALL domain name extensions - .nu, .to, .ws, .co, .uk, .cc, etc.

Do you accept international orders ?

Yes. We are pleased to have customers around the world and we're as close as your computer. We host all domain name extensions.

What contract and payment terms are available?

We offer a annual payment option.  For more information, visit our plans & pricing section. We accept Visa & Master Card, as well as personal and business checks through PayPal.Com.  We also accept International Money Orders.

Do you offer technical support to customers ?

Yes. We encourage our customers to use our Contact Form for questions or concerns about their web site. We are very quick to respond to support issues, usually within 2 hours.

Do you have an 'uptime' guarantee?

Yes. We guarantee that your site will be up a minimum of 99.9% of the time. If we fail in any given month, you receive one full free month of hosting service.

Where are you located?

We are located just outside of Austin, Texas. For contact information, click here.  We maintain our servers at a secure facility professionally monitored 24/7.

How long does it take to set up a new account ?

We process orders around the clock, 24 hours a day, 7 days a week!  Once an account is set up an activation notice will be sent to you via email including a userid, password, and FTP hostname. You can begin uploading files to your new web site immediately.

How do I place an order ?

You can place an order directly from our web site 24 hours a day!